By PAULA WOLF
Staff Writer
For most of the seven years Karen Wolff has worked at United Disabilities Services, Zap, the golden retriever, was there to say hello.
"When I came in the front door, he always greeted me," said Wolff, a consumer quality assurance specialist.
As the face of UDS' Service Dogs program, Zap touched the lives of countless people. So when he passed away Nov. 12 after 11 1/2 years of spreading good will and affection, it was a deep loss to many outside as well as inside the office.
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